FAQ

Candle Care

Best Practices

  • Trim Your Wick to 1/4" Before Candle is Lit Each Time
  • Burn Candle So Wax Pool Reaches the Jar Edge Each Time to Prevent Wax Tunneling
  • Burn Candle No More Than 4 Hours at a Time
  • Keep Candle Away From Fans, Open Windows, Hot Surfaces, Children, Pets
  • Never Leave a Burning Candle Unattended

 

Return & Exchange Policy

Applies to all orders

 Due to the nature of our products, all sales are final. If an item should arrive damaged or you were sent the wrong item, please contact us to submit a claim. 

 For all claims, please provide us with your order number & email. If you received the wrong item please provide us with a picture of the item you did receive. If you received a damaged or imperfect item, please provide pictures of the damaged product including packaging. You will then be sent a replacement.

Our Products

Made In The USA

All of our products are USA made! 🇺🇸From the glass vessels to the 100% Vegan Wood Wicks, We also use 100% Soy Wax made from American grown soybeans! All candles, wax melts and diffusers are hand poured in Austin, TX. We prided ourselves with being able to create natural products that you will love in your home!

 

 

 

WHEN WILL I RECEIVE MY ORDER?

5 Business Day Processing

Here is a update on our new processing times for when you should expect your orders. Please note: All orders are shipped via USPS, shipping times will vary because of COVID 19.